Jesse & Rae-Lynn Munoz live on-site to make your visit as comfortable as possible.
They can help you with just about anything:

--Extra towels
--Lighting the fireplace
--Operation of the hot tub
--Light bulb changes
--How to work the TV
--Where to go for groceries
--Extra housekeeping
--She's lived in Taos for quite awhile, so you can ask about restaurants, directions, etc. Actually, she is a veritable Taosencyclopedia.

If you have an emergency, their door is in the hallway you'll find first door to the right in the foyer, where the laundry room is.
You can also leave them a note on the bulletin board in the laundry hallway.
They work away from the property during the day, so you may have to leave a message until they get home at 5 or so.

You can call Shannon (830) 556-4003 or Quest (210) 885-4644 for their number.

Gratuity is welcome, but certainly not expected. If you wish to leave something, there is an envelope on the dining table for either the caretaker or the housekeeper, Patsy.